Address

9580 Yonge, Street Unit #6, Richmond Hill

Clinic Hours:

9:00 AM – 5:00 PM (Mon-Fri)

Clinic Number

905-237-8482

How to Book a Family Doctor Appointment in Ontario (Online & In-Person)

Finding and booking a family doctor in Ontario should be simple — yet many patients feel confused about where to start, especially if it’s their first time registering with a clinic or using OHIP coverage.

Whether you prefer in-person visits or the convenience of online appointments, this guide will help you understand how to book a family doctor appointment in Ontario, what to prepare before your visit, and how Viva Health Centremakes the process quick and easy.

Why You Need a Family Doctor

Your family doctor is your first point of contact for almost all medical needs — from preventive checkups and immunizations to chronic condition management and mental health support. Having a dedicated doctor means:

  • You build a long-term health record.
  • Your care is coordinated across specialists.
  • You receive personalized preventive care tailored to your health history.

If you don’t yet have a family doctor or need to switch to a new one, the first step is to book an appointment with a clinic accepting new patients.

Booking a Family Doctor Through OHIP

If you have an Ontario Health Insurance Plan (OHIP) card, your family doctor visits are completely covered — there’s no cost for standard medical consultations, prescriptions, or referrals.

To book, you’ll need:

  • A valid OHIP card number
  • Your contact information (phone or email)
  • (Optional) Details of your previous doctor or clinic

OHIP does not require any special referral to book a family doctor — you can contact a clinic directly and request an appointment.

How to Book an Appointment (Step-by-Step)

Option 1: Online Booking (Fastest & Most Convenient)

Many clinics, including Viva Health Centre, now offer online booking portals that let you:

  1. Choose your doctor or practitioner.
  2. Select an appointment type (e.g., checkup, follow-up, or virtual visit).
  3. Pick a date and time that works for you.
  4. Enter your contact and OHIP details.
  5. Confirm instantly — you’ll receive an email or SMS reminder.

💡 Tip: Online booking is ideal for busy patients, parents, or those who prefer to manage appointments outside clinic hours.

👉 Book a Family Doctor Appointment Online with Viva Health Centre


Option 2: Booking by Phone

If you prefer speaking to a staff member or have specific health concerns, you can:

  1. Call your clinic during business hours.
  2. Request to book a family doctor appointment.
  3. Mention whether it’s a new patient visit or follow-up.
  4. Confirm your OHIP number and preferred time.

📞 Viva Health Centre’s front desk can guide you through this process and help you choose the right appointment type.


Option 3: In-Person Booking

You can also visit the clinic directly to register or schedule a visit.
This option is useful if:

  • You’re bringing required documents for a first visit.
  • You want to meet the administrative team in person.
  • You’re more comfortable with face-to-face communication.

At Viva Health Centre, our reception team can help you fill out a New Patient Intake Form and secure your first appointment on the same day if slots are available.

Online vs In-Person Appointments — What’s the Difference?

FeatureOnline AppointmentIn-Person Appointment
ConvenienceBook anytime, anywhereRequires travel to clinic
Best forFollow-ups, test results, prescription renewalsPhysical exams, vaccinations, new symptoms
Technology neededPhone, tablet, or computer with cameraNone
CoverageFully covered by OHIPFully covered by OHIP

Virtual (online) visits are conducted via secure video or phone call and are especially helpful for non-urgent consultations.

What to Bring to Your Appointment

Whether online or in person, always have:

  • Your OHIP card
  • A list of current medications or supplements
  • Any test results or specialist reports
  • Your questions or concerns to discuss

If you’re a new patient, arrive 10–15 minutes early or log in on time to complete intake details.

How to Rebook, Reschedule, or Cancel

Life happens — and clinics understand that. You can easily:

  • Reschedule via your confirmation email or by calling reception.
  • Cancel at least 24 hours before your appointment to free the slot for others.

At Viva Health Centre, online confirmations make this process effortless — no waiting on hold.

Booking for Family Members or Children

Parents and caregivers can book family doctor appointments for their dependents under one family account.
When booking:

  • Include the child’s full name and OHIP number.
  • Indicate the reason for visit (e.g., checkup, vaccination, illness).
  • Bring the child’s immunization record if required.

How to Find a Doctor Accepting New Patient

If you don’t yet have a family doctor, try:

  • Health Care Connect: Government service matching you to local doctors accepting new patients.
  • Clinic Websites: Many family practices post availability directly online.
  • Viva Health Centre: Our clinic in Richmond Hill is currently accepting new patients.

👉 Register or Book a Family Doctor at Viva Health Centre

Benefits of Booking with Viva Health Centre

At Viva Health Centre, we make booking simple, whether online or in person. You’ll enjoy:
– Same-day or next-day appointments (when available)
– Virtual and in-person visits — both covered by OHIP
– Access to a Family Health Team that includes doctors, nurses, dietitians, and pharmacists
– Seamless follow-ups and digital reminders

Our goal is to make healthcare accessible, modern, and patient-focused — all in one place.

  • You can book a family doctor appointment in Ontario easily through online portals, phone, or in person.
  • OHIP fully covers most family doctor visits.
  • Online booking offers convenience and flexibility, especially for routine or follow-up care.
  • Viva Health Centre provides both in-person and virtual appointments to suit your lifestyle.

Booking your family doctor appointment shouldn’t be complicated — and at Viva Health Centre, it isn’t. Whether you’re a new or returning patient, you can schedule your next visit in just a few clicks.

👉 Book Your Family Doctor Appointment Now

Our compassionate healthcare team in Richmond Hill is ready to support your family’s health — both online and in person.