Healthcare You Can Understand.
Our approach is simple: explain your care clearly, answer your questions, and make sure you always know what’s happening with your health and what comes next.
The Viva Approach
Dr. Pashaei believes patients deserve care that's actually fully explained to them in full clarity, not just handed over and moving on. Too often, people leave an appointment with a diagnosis or a prescription and still aren't quite sure what it means or what to do next, and that's exactly what Viva Health Centre works to avoid.
Every step is walked through clearly and carefully: the doctors will explain what's going on and what comes next, the staff will walk you through how to take your medication, and the front desk is always there if you have questions along the way.
You can count on knowing exactly what's happening with your health, no guessing, no confusion so you always know where you stand, and that's a promise, not just a policy.
What That Looks Like in Practice
Before you leave a visit, you'll know:
What the diagnosis actually means
Why a treatment or prescription was chosen
What to expect next, what you will need and what to watch for
At the pharmacy, you'll know:
How and when to take your medication
What it's for, and what it might interact with
Who to ask if something feels off
Anytime after, you can:
Call the front desk with a question
Ask before assuming, nothing is considered a "silly question" here
Get the care you understand, not just care you receive!