PRACTITIONERS
©2026 Viva Health Centre. All rights reserved.
9580 Yonge Street, Richmond Hill, ON
PRACTITIONERS
©2026 Viva Health Centre. All rights reserved.
9580 Yonge Street, Richmond Hill, ON

Understanding Your Coverage at Viva Health Centre.
Understanding Your Coverage at Viva Health Centre.
Not Sure What's Covered? We'll Walk You Through It
Most visits at Viva Health Centre are covered by OHIP, including walk-in care, family medicine, and specialist visits, so rest assured, for the majority of what brings you in, you won't pay out of pocket. A few things fall outside standard coverage, like certain vaccinations and prescription medications, but there's nothing to worry about. We'll always let you know upfront if a cost applies, so there are no surprises.
If you have private insurance or qualify for a government drug program, that can often help cover the gap and if you're not sure what applies to you, just ask us. We're happy to help you figure out your options.


OHIP Coverage
Viva Health Centre accepts valid Ontario Health Cards (OHIP). If you're eligible, most medically necessary visits are covered at no out-of-pocket cost, including:
Walk-in visits for illness, infection, or injury
Same-day care for things like colds, infections, minor injuries, or allergic reactions. Covered with a valid OHIP card, no appointment or registration needed.Family medicine visits
Ongoing care with a family doctor checkups, managing health conditions over time, preventive care. Covered by OHIP once you're registered as a patient.Specialist visits with our on-site nephrologist and endocrinologist
Nephrology covers kidney health. Endocrinology covers hormone-related conditions like diabetes and thyroid issues. Both are covered by OHIP, and both specialists are based right at the clinic.Many vaccinations and screenings
Routine vaccines (like the flu shot) and basic checks like blood pressure. Most are OHIP-covered, but some, especially travel vaccines, aren't. Ask before your visit if you're not sure.
Just bring your OHIP card when you visit, there's nothing to submit or apply for in advance.
OHIP Coverage
Viva Health Centre accepts valid Ontario Health Cards (OHIP). If you're eligible, most medically necessary visits are covered at no out-of-pocket cost, including:
Walk-in visits for illness, infection, or injury
Same-day care for things like colds, infections, minor injuries, or allergic reactions. Covered with a valid OHIP card, no appointment or registration needed.Family medicine visits
Ongoing care with a family doctor checkups, managing health conditions over time, preventive care. Covered by OHIP once you're registered as a patient.Specialist visits with our on-site nephrologist and endocrinologist
Nephrology covers kidney health. Endocrinology covers hormone-related conditions like diabetes and thyroid issues. Both are covered by OHIP, and both specialists are based right at the clinic.Many vaccinations and screenings
Routine vaccines (like the flu shot) and basic checks like blood pressure. Most are OHIP-covered, but some, especially travel vaccines, aren't. Ask before your visit if you're not sure.
Just bring your OHIP card when you visit, there's nothing to submit or apply for in advance.
What OHIP Doesn't Cover
Some services fall outside standard OHIP coverage and may involve an out-of-pocket cost, such as:
Certain forms, notes, or medical documentation (e.g., sick notes, travel forms)
Paperwork like a sick note for work or school, or a travel medical form. These usually aren't covered by OHIP, since they're administrative rather than medical treatment, except a flat fee, which the front desk can confirm for you.Some cosmetic or elective procedures
Procedures that aren't medically necessary, purely cosmetic or optional in nature. These fall outside OHIP coverage and are billed separately, so it's worth asking about cost before you book.Certain vaccinations not funded by the province
Most routine vaccines are covered, but some, like certain travel vaccines, aren't funded by OHIP and come with an out-of-pocket cost. Ask the clinic which vaccines are covered before your appointment.Services for patients without a valid OHIP card
If your OHIP card is expired, missing, or you're not eligible for coverage, standard visit costs will apply. Call ahead so we can walk you through pricing based on your situation.
If you're not sure whether something is covered, ask at the front desk before your visit. We'll be more than happy to check it for you.
What OHIP Doesn't Cover
Some services fall outside standard OHIP coverage and may involve an out-of-pocket cost, such as:
Certain forms, notes, or medical documentation (e.g., sick notes, travel forms)
Paperwork like a sick note for work or school, or a travel medical form. These usually aren't covered by OHIP, since they're administrative rather than medical treatment, except a flat fee, which the front desk can confirm for you.Some cosmetic or elective procedures
Procedures that aren't medically necessary, purely cosmetic or optional in nature. These fall outside OHIP coverage and are billed separately, so it's worth asking about cost before you book.Certain vaccinations not funded by the province
Most routine vaccines are covered, but some, like certain travel vaccines, aren't funded by OHIP and come with an out-of-pocket cost. Ask the clinic which vaccines are covered before your appointment.Services for patients without a valid OHIP card
If your OHIP card is expired, missing, or you're not eligible for coverage, standard visit costs will apply. Call ahead so we can walk you through pricing based on your situation.
If you're not sure whether something is covered, ask at the front desk before your visit. We'll be more than happy to check it for you.

Prescription Coverage
OHIP generally covers medical visits, not medications. Prescription drug costs are typically covered through:
Private insurance (employer or individual plans)
Helps cover prescriptions and some non-OHIP services, like sick notes or certain vaccines. Ask the pharmacy what your plan covers.The Ontario Drug Benefit (ODB), for eligible groups
Covers most medication costs for seniors 65+ and people on social assistance. Small co-pay per prescription. Ask the pharmacy if you qualify.The Trillium Drug Program, for those with high medication costs relative to income
For high medication costs relative to income. You pay a set deductible, the program covers the rest. Ask the pharmacy if this applies to you.
Viva Health Pharmacy, located in the same plaza, can help you understand what your specific plan covers before you pay out of pocket.
Prescription Coverage
OHIP generally covers medical visits, not medications. Prescription drug costs are typically covered through:
Private insurance (employer or individual plans)
Helps cover prescriptions and some non-OHIP services, like sick notes or certain vaccines. Ask the pharmacy what your plan covers.The Ontario Drug Benefit (ODB), for eligible groups
Covers most medication costs for seniors 65+ and people on social assistance. Small co-pay per prescription. Ask the pharmacy if you qualify.The Trillium Drug Program, for those with high medication costs relative to income
For high medication costs relative to income. You pay a set deductible, the program covers the rest. Ask the pharmacy if this applies to you.
Viva Health Pharmacy, located in the same plaza, can help you understand what your specific plan covers before you pay out of pocket.
Using Private Insurance Alongside OHIP
If you have private insurance, through an employer, school, or your own individual plan, it can often help cover costs that OHIP doesn't, like certain medications, forms, or services that fall outside standard coverage.
Just let us know if you need a receipt, and we'll provide one so you can submit it to your insurer for reimbursement.
No Insurance, or Visiting from Out of Province?
Give us a call before your visit to check your options. This way, we can give you answers that match your exact situation, we won't just give you general answers that might not fit. We're happy to walk you through everything, so you know what to expect before you even come in.
Still have questions or are confused about your coverage? Send us a message or give us a call, we'd love to help you answer your questions and concerns.
Using Private Insurance Alongside OHIP
If you have private insurance, through an employer, school, or your own individual plan, it can often help cover costs that OHIP doesn't, like certain medications, forms, or services that fall outside standard coverage.
Just let us know if you need a receipt, and we'll provide one so you can submit it to your insurer for reimbursement.
No Insurance, or Visiting from Out of Province?
Give us a call before your visit to check your options. This way, we can give you answers that match your exact situation, we won't just give you general answers that might not fit. We're happy to walk you through everything, so you know what to expect before you even come in.
Still have questions or are confused about your coverage? Send us a message or give us a call, we'd love to help you answer your questions and concerns.
Common Questions Clear Answers
What if my OHIP card is expired?
Renew it through ServiceOntario. If it's expired at the time of your visit, ask at the front desk about your options.
Do you accept health cards from other provinces?
Call ahead to confirm before your visit.
Do I need to bring anything besides my OHIP card?
Photo ID is a good idea, but your OHIP card is what matters most for coverage.
Will I be charged anything at the walk-in clinic?
Standard walk-in visits for OHIP-eligible patients are not charged out of pocket. Some specific services or forms may involve a cost, ask at the front desk if you're unsure.
Can I use my employer's health plan here?
Yes, alongside your OHIP card. We provide receipts so you can submit for reimbursement to your private insurer.
Can the pharmacy tell me what my insurance covers?
Yes, Viva Health Pharmacy can help you understand your specific drug coverage before you pay.
Location
9580 Yonge Street, Unit #6, Richmond Hill, ON L4C 1V6
Opening Hours
Monday:
9:00 AM – 6:00 PM
Tuesday:
9:00 AM – 6:00 PM
Wednesday:
9:00 AM – 6:00 PM
Thursday:
9:00 AM – 6:00 PM
Friday:
9:00 AM – 6:00 PM
Saturday:
Closed
Sunday:
Closed
Location
9580 Yonge Street, Unit #6, Richmond Hill, ON L4C 1V6
Opening Hours
Monday:
9:00 AM – 6:00 PM
Tuesday:
9:00 AM – 6:00 PM
Wednesday:
9:00 AM – 6:00 PM
Thursday:
9:00 AM – 6:00 PM
Friday:
9:00 AM – 6:00 PM
Saturday:
Closed
Sunday:
Closed
Location
9580 Yonge Street, Unit #6, Richmond Hill, ON L4C 1V6
Opening Hours
Monday:
9:00 AM – 6:00 PM
Tuesday:
9:00 AM – 6:00 PM
Wednesday:
9:00 AM – 6:00 PM
Thursday:
9:00 AM – 6:00 PM
Friday:
9:00 AM – 6:00 PM
Saturday:
Closed
Sunday:
Closed